ai999 Terms & Conditions —
Please Read Before Use

By accessing or using the ai999 platform, you confirm that you have read, understood, and agreed to these terms and conditions. Using any ai999 service — Live Casino, Sports Betting, bingo, or the mobile app — constitutes your acceptance of these terms.

These terms and conditions constitute a legally binding agreement between ai999 and its members. ai999 reserves the right to amend these terms at any time. Continued use of the platform following any changes signifies your acceptance of the updated terms.

Ai999 is an internationally licensed online gaming platform. These terms and conditions have been drafted in accordance with applicable laws and regulatory guidelines. ai999 services are available to eligible adults only.

You must provide accurate information when registering with ai999. Using a fake name, false address, or another person's identity is strictly prohibited. ai999 reserves the right to verify your identity at any time.

• Each individual may only open one ai999 account.
• Multiple accounts from the same device, IP address, or payment method are not permitted.
• Members are responsible for keeping their account password and login details confidential.
• Sharing or transferring your account to another person is prohibited.
• The email address and phone number provided at registration must be verified.

We strongly recommend keeping two-factor authentication (2FA) enabled to protect your ai999 account. If you suspect any unauthorized login, please contact our support team immediately.

You must be at least 18 years old to use ai999 services. Allowing minors to participate in any gaming activity is strictly against ai999 policy.

Ai999 may request a copy of your National ID (NID), passport, or driving license for age verification at any time. Failure to submit the required documents or pass verification will place your withdrawal on hold.

Ai999 regularly offers a variety of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free bets, and more. Each bonus comes with its own terms, which are detailed on the ai999 promotions page.

• The specified wagering requirements must be met before a bonus can be withdrawn.
• The same bonus cannot be claimed more than once.
• Certain game restrictions and maximum bet limits may apply when wagering with a bonus.
• Ai999 reserves the right to cancel bonuses if abuse or fraud is suspected.
• Any unused bonus will be automatically cancelled once it expires.

VIP members enjoy exclusive bonuses and cashback benefits not available to standard members. For full details on the VIP Program, on the VIP page Available.

Ai999 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are secured with 256-bit SSL encryption.

• The minimum deposit amount is BDT 500. Maximum limits vary depending on the payment method.
• Account verification must be completed before a withdrawal can be processed.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• The payment method used must be registered in the name of the account holder.
• Using another person's payment account to make transactions is prohibited.
• Ai999 may place suspicious transactions on hold pending investigation.

There are general rules that all members must follow when betting on ai999. These rules apply across all game categories on the platform — Live Casino, Sports Betting, and bingo.

• A confirmed bet cannot be cancelled.
• If abnormal odds appear due to a technical error, ai999 reserves the right to void the affected bets.
• Any bet found to be linked to match-fixing or dishonest conduct will be voided.
• In Live Casino, the dealer's decision is final.
• Ai999 is not liable for disconnections caused by internet outages; all game results are recorded on our servers.

All ai999 games use internationally certified Random Number Generator (RNG) technology. Every game outcome is completely fair and verifiable. ai999 does not manipulate game results in any way.

Ai999 believes gaming should be a source of entertainment, not addiction. We encourage all members to play responsibly — set your limits and stick to them.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Your game will automatically stop if losses exceed a set limit.
• Session Timer: You will receive a reminder to end your session after a set amount of time.
• Self-Exclusion: Lock your account for a specified period of time.
• Cooling-Off Period: Take a gaming break for anywhere from 24 hours to 6 weeks.

Ai999 maintains the strictest confidentiality in collecting, storing, and using members' personal information. We never sell your data to third parties.

To read the full ai999 Privacy Policy Privacy Policy Read the page for full details on what information is collected, how it is used, and what your rights are.

The following activities are strictly prohibited on the ai999 platform. Violations may result in account suspension and forfeiture of funds:

• Bonus abuse or claiming bonuses through multiple accounts.
• Attempting to manipulate the gaming system using software or bots.
• Using ai999 for money laundering or processing illegal funds.
• Attempting to identify or exploit security vulnerabilities in the platform.
• Fraudulent or deceptive behavior toward other members.
• Threatening or disrespectful behavior toward ai999 staff.

Ai999 reserves the right to suspend or permanently close any member's account at any time. Accounts are typically closed for the following reasons:

• Violation of these terms and conditions.
• Failure to pass identity verification or providing false information.
• Evidence of bonus abuse or fraudulent activity.
• Accessing the platform from a restricted country or region.
• As required by a court order or directive from a regulatory authority.

Members may request to close their ai999 account at any time through the support team. The opportunity to withdraw any remaining balance will be provided before the account is closed, subject to the outcome of any ongoing investigation.

Ai999 reserves the right to modify, revise, or update these terms and conditions at any time. Members will be notified of any significant changes via email or through the platform.

Continued use of ai999 after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions or concerns about these terms and conditions, please contact the ai999 support team. We are always here to help.

• Email: [email protected]
• Live Chat: Available 24/7
• Response Time: Usually within 1–4 hours

After a complaint is submitted, ai999 will provide an initial response within 7 business days. Complex cases may take longer to resolve, but you will be kept updated at every stage.